Red light therapy uses specific wavelengths of light (typically 660nm and 850nm) to penetrate the skin and stimulate your cells. This helps reduce inflammation, improve blood circulation, and speed up natural healing — without drugs or side effects. It's used for pain relief, skin health, and muscle recovery.

660nm (red light) works closer to the skin surface — great for skin health, acne, and surface-level pain. 850nm (near-infrared) penetrates deeper into muscles, joints, and tissue — better for deep pain, inflammation, and recovery. Most of our devices combine both for maximum benefit.

Most customers notice a difference within 2–4 weeks of consistent use. For acute pain, some people feel relief after just a few sessions. For chronic conditions or skin goals, give it 4–8 weeks of regular use for best results. Consistency is key.

Yes. Our devices are designed specifically for safe home use. Red light therapy is non-invasive, drug-free, and has no known side effects when used as directed. Always follow the instructions included with your device, and avoid looking directly into the lights.

We recommend 10–20 minutes per session, once or twice daily. Avoid over-treating the same area more than twice a day. Most of our devices have built-in timers to make this easy.

If you are pregnant, have active cancer, are taking photosensitizing medications, or have a serious medical condition, please consult your doctor before use. Red light therapy is generally safe, but your doctor can advise based on your specific situation.

Yes — our neuropathy socks use graduated compression to improve blood flow to the feet and lower legs. This helps reduce tingling, numbness, and discomfort caused by neuropathy, diabetes, and poor circulation. Many customers also use them for plantar fasciitis and general foot fatigue.

Absolutely. Heat therapy is one of the most effective natural remedies for menstrual cramps. Our heating belts wrap around the abdomen and apply consistent, targeted heat directly to the area — helping relax muscles and ease cramping fast. Many models also include vibration massage for extra relief.

Standard shipping typically takes 5–10 business days within the US. Expedited options may be available at checkout. You'll receive a tracking number by email once your order ships.

Yes! We offer free shipping on all orders over $70. Orders below that threshold may have a small shipping fee applied at checkout.

Once your order ships, you'll receive a confirmation email with a tracking number. You can use that number to track your package directly on the carrier's website.

We process orders quickly, so changes or cancellations need to be requested as soon as possible. Contact us at support@lumenerve.com right away and we'll do our best to accommodate you before the order ships.

We accept returns within 30 days of delivery. Items must be in their original condition and packaging. To start a return, email us at support@lumenerve.com with your order number.

We're sorry if that happens! Email us at support@lumenerve.com with a photo of the damage and your order number, and we'll send a replacement or issue a full refund right away.

Once we receive your return, refunds are processed within 3–5 business days. Depending on your bank or card provider, it may take an additional 3–5 days to appear on your statement.